Karen Wilkerson is the city administrator for tiny De Leon, Tex., and her job won't be getting any easier anytime soon.
Like localities across the country, De Leon, a town of 2,433 as of the 2000 U.S. Census, is losing money. Property revenues are declining and jobs are going away. Wilkerson is willing to try anything to get her town back on track, including so-called "ideation" platforms — elaborate online suggestion boxes like Ideascale and Spigit that create a place for citizens or employees to submit, rank, and follow up on ideas. TECHPRESIDENT
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